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ERROR: Uploaded file size and local file size don’t match.

January 31, 2018, 6:35 pm
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The following just happened. Please help me explain this:

[01-Feb-2018 03:21:50] Compressing files as TarGz. Please be patient, this may take a moment.
[01-Feb-2018 03:26:57] Backup archive created.
[01-Feb-2018 03:26:57] Archive size is 438.67 MB.
[01-Feb-2018 03:26:57] 6497 Files with 496.12 MB in Archive.
[01-Feb-2018 03:26:58] 1. Try to send backup file to Dropbox …
[01-Feb-2018 03:26:58] Authenticated with Dropbox of user: ***
[01-Feb-2018 03:26:58] Uploading to Dropbox …
[01-Feb-2018 03:26:58] Beginning new file upload session
[01-Feb-2018 03:27:49] WARNING: Illegal string offset ‘.tag’
[01-Feb-2018 03:27:49] WARNING: Illegal string offset ‘.tag’
[01-Feb-2018 03:32:12] Finishing upload session with a total of 439 MB uploaded
[01-Feb-2018 03:32:14] ERROR: Uploaded file size and local file size don’t match.
[01-Feb-2018 03:32:15] 2. Try to send backup file to Dropbox …
[01-Feb-2018 03:32:15] Authenticated with Dropbox of user: ***
[01-Feb-2018 03:32:15] Uploading to Dropbox …
[01-Feb-2018 03:32:16] One file deleted from Dropbox
[01-Feb-2018 03:32:16] One old log deleted
[01-Feb-2018 03:32:16] ERROR: Job has ended with errors in 640 seconds. You must resolve the errors for correct execution.

Please tell me if you need additional info. Thank you/

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Backup takes forever after theme switch

February 6, 2018, 2:11 am
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Hi!
I just switched my website to another theme, from Twenty Ten to Twenty Sixteen. Now, the backup took 258 seconds, giving me a warning. Before it was always around 50-60 seconds. What can I do to analyze the reasons and especially to improve this?
Thanks!
Best,
Hanna

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Great backup plugin

February 14, 2018, 7:35 am
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I’ve been using BackWPup for years on loads of WP installation and hosts. IT works like a charm. Easy to configure and most importantly: it’s robust and reliable!

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Awesome free stuff!!!

March 7, 2018, 8:32 am
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The (free) automatic backups work like a charm!
~Thanks you~

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cURL error 28 on a single virtual host out of many ONLY

March 21, 2018, 11:15 am
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Hello, I cannot figure out what it is that particular virtual host has differently that I cannot use backwpup.

What I did:

* compared conf in sites-available with another virtual host on the same server where backwpup works – no diff
* compared /var/www/DIR permissions with another virtual host on the same server where backwpup works – no diff
* compared ownership and permissions of wp-content, uploads, backwpup folders in uploads with another virtual host on the same server where backwpup works – no diff
* changed ownership to $USER on /var/www/DIR, wp-content, uploads, backwpup folders in uploads – no joy
* changed permissions to 775 on /var/www/DIR, wp-content, uploads, backwpup folders in uploads – no joy
* changed permissions to 777 on /var/www/DIR, wp-content, uploads, backwpup folders in uploads – no joy

Please can someone seasoned tell me where is it that I didn’t look?

The problem –>

Server self connect WP Http Error: cURL error 28: Connection timed out after 10001 milliseconds

On another virtual host on the same server where backwpup works it is obviously Server self connect Response Test O.K.

Other than that there is not a single character of difference in the backwpup > settings > information table.

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backwpup doesn’t save new jobs

March 27, 2018, 2:28 am
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Hello,

I am trying to backup a staging website, however I’m having a problem. When I try to create a new job and save the settings backwpup resets and doesn’t allow me to save anything. When I attempt to run a job without changing the settings it tells me that The job “New Job” needs properly configured destinations to run!

I am pasting the debug log below. Just something to note: at first the server status was 401, but by following your suggestion in another topic I went to Settings -> Network and changed the Auth method to Basic. I then entered the username and password for the staging website which gave me the Response Test O.K. status below.

WordPress version: 4.9.4
BackWPup version: 3.4.4
PHP version: 5.5.9-1ubuntu4.14 (64bit)
MySQL version: 5.5.47-0ubuntu0.14.04.1
cURL version: 7.35.0
cURL SSL version: OpenSSL/1.0.1f
WP-Cron url: /wp-cron.php
Server self connect: Response Test O.K.
Document root: /var/www/sites/xxxx
Temp folder: /wp-content/uploads/backwpup-d79066-temp/
Log folder: /wp-content/uploads/backwpup-d79066-logs/
Server: Apache/2.4.7 (Ubuntu)
Operating System: Linux
PHP SAPI: apache2handler
Current PHP user: dev1
Maximum execution time: 300 seconds
Alternative WP Cron: Off
Disabled WP Cron: Off
CHMOD Dir: 509
Server Time: 9:15
Blog Time: 09:15
Blog Timezone:
Blog Time offset: 0 hours
Blog language: en-GB
MySQL Client encoding: utf8mb4
PHP Memory limit: 256M
WP memory limit: 64M
WP maximum memory limit: 256M
Memory in use: 57.50 MB
Disabled PHP Functions:: pcntl_alarm, pcntl_fork, pcntl_waitpid, pcntl_wait, pcntl_wifexited, pcntl_wifstopped, pcntl_wifsignaled, pcntl_wexitstatus, pcntl_wtermsig, pcntl_wstopsig, pcntl_signal, pcntl_signal_dispatch, pcntl_get_last_error, pcntl_strerror, pcntl_sigprocmask, pcntl_sigwaitinfo, pcntl_sigtimedwait, pcntl_exec, pcntl_getpriority, pcntl_setpriority,
Loaded PHP Extensions:: Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, bcmath, bz2, calendar, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, openssl, pcre, pdo_mysql, posix, readline, session, shmop, soap, sockets, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, zip, zlib

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WordPress Multisite Backup takes to long (over 7 hours)

March 31, 2018, 5:14 am
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Hello,

the full Backup of my Multisite takes really long. If I only backup the database it takes about 20-30 seconds. The full backup takes about 7 hours (size of the backup file about 4,5 GB).

Is this normal or a bug?

WordPress and all Plugins are Up-to-date. PHP Version is 7.1.

Kind regards,
Waldemar

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error message that my BackWPup was not configured properly

May 1, 2018, 6:49 am
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I received an error message that my BackWPup was not configured properly so I configured Dropbox and authenticated it. Now I’m getting a “The job “4.30.18 B/U” destination “DROPBOX” is not configured properly” how do I fix this?

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saving backup issues

May 2, 2018, 7:29 am
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I do like your product. The ease for use and the extensive documentation you have is awesome. The issue I’m having is this. I have the backups set up for full backup nightly (may be an overkill but that’s what required of me to do). We save 10 days of backup at a time. So every 10 days I dload the backups and then delete them from the site. Well here lately it’s not saving the nightly backups. For instance today I went to get the backups it only shows 3 i can dload. But the logs shows that it ran every night without error. This is happening on a number of sites. Any assistance would be greatly appreciated.

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Lacking SFTP

May 3, 2018, 8:39 am
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Been using the plugin for years now and love it. Only thing it’s lacking for me is SFTP support.

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Missing required client configuration options

May 10, 2018, 10:05 am
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Hi there,

I am getting the same problem as below…

https://wordpress.org/support/topic/missing-required-client-configuration-options/

I don’t think the fix that worked for @bethannon1 applies to my problem as I am not using S3 Media Maestro as far as I am aware.

I’ve tried reinstalling the latest version of BackWPup and also tried replacing all the core WordPress files but that didn’t fix the problem.

Any ideas?

Here is the exact error I am seeing:

Missing required client configuration options: version: (string) A "version" configuration value is required. Specifying a version constraint ensures that your code will not be affected by a breaking change made to the service. For example, when using Amazon S3, you can lock your API version to "2006-03-01". Your build of the SDK has the following version(s) of "s3": * "2006-03-01" You may provide "latest" to the "version" configuration value to utilize the most recent available API version that your client's API provider can find. Note: Using 'latest' in a production application is not recommended. A list of available API versions can be found on each client's API documentation page: http://docs.aws.amazon.com/aws-sdk-php/v3/api/index.html. If you are unable to load a specific API version, then you may need to update your copy of the SDK.

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not allowed to access this page

May 14, 2018, 2:41 am
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I have reactivated BackWPup 3.4.5

It shows “plugin activated”

But when I use dashboard to try to access any BackWPup menu items, I get error message “not allowed to access this page”

I am the sole admin

I am logged in to WP.org

I would prefer to retain my previous BackWPup settings. Would they be retained if I deleted BackWPup and then re-installed?

I recently had some malware on my site and had to delete a few files. None of them appeared connected to BackWPup.

Thankyou for your help,

Wendy

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There are some data after the end of the payload data

May 16, 2018, 10:15 pm
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Hi,

since today (most recent version of WordPress and BackWPup) every new created .tar backups are corrupted.

7-zip writes: There are some data after the end of the payload data

And subfolders are not shown after unpack nor in 7-zip file manager view.

Please fix it.

Thanks,
Jiri

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v3.5.0 : Error Call to a member function close() on null

May 17, 2018, 3:42 pm
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I get this error on three diffrent pages on two diffrent servers.

Here is one long version of log:

[INFO] BackWPup 3.5.0; Ein Projekt der Inpsyde GmbH
[INFO] WordPress 4.9.6 auf https://www.xyz.de/
[INFO] Log-Level: Normal (übersetzt)
[INFO] BackWPup-Auftrag: Vollständiges Backup
[INFO] Logfile ist: backwpup_log_286cdd_2018-05-18_00-00-35.html
[INFO] Backup-Datei ist: backwpup_RIUGZXPP01_2018-05-18_00-00-35.tar.bz2
[18-May-2018 00:00:35] 1. Versuche, die Datenbank zu sichern …
[18-May-2018 00:00:35] Mit Datenbank db auf db.db.1and1.com verbunden
[18-May-2018 00:00:35] Datenbank-Backup „db655078526.sql.gz“ mit 215,24 KB zur Backup-Datei-Liste hinzugefügt
[18-May-2018 00:00:35] Datenbank-Backup fertig!
[18-May-2018 00:00:35] 1. Versuche, eine Liste der Verzeichnisse für das Backup zu erstellen …
[18-May-2018 00:00:37] „wp-config.php“ zur Backup-Datei-Liste hinzugefügt.
[18-May-2018 00:00:37] 458 Verzeichnisse zu sichern.
[18-May-2018 00:00:37] 1. Versuche, einen WordPress-Export als XML-Datei zu erstellen …
[18-May-2018 00:00:38] Prüfe WP-Export-Datei …
[18-May-2018 00:00:38] Die WP-Export-Datei ist eine gültige WXR-Datei.
[18-May-2018 00:00:38] Komprimiere Datei …
[18-May-2018 00:00:39] Komprimierung erledigt.
[18-May-2018 00:00:39]
FEHLER: Call to a member function close() on a non-object

[18-May-2018 00:00:39] 2. Versuche, einen WordPress-Export als XML-Datei zu erstellen …
[18-May-2018 00:00:41] Prüfe WP-Export-Datei …
[18-May-2018 00:00:41] Die WP-Export-Datei ist eine gültige WXR-Datei.
[18-May-2018 00:00:41] Komprimiere Datei …
[18-May-2018 00:00:41] Komprimierung erledigt.
[18-May-2018 00:00:41]
FEHLER: Call to a member function close() on a non-object

[18-May-2018 00:00:42] 3. Versuche, einen WordPress-Export als XML-Datei zu erstellen …
[18-May-2018 00:00:43] Prüfe WP-Export-Datei …
[18-May-2018 00:00:43] Die WP-Export-Datei ist eine gültige WXR-Datei.
[18-May-2018 00:00:43] Komprimiere Datei …
[18-May-2018 00:00:43] Komprimierung erledigt.
[18-May-2018 00:00:43]
FEHLER: Call to a member function close() on a non-object

[18-May-2018 00:00:45]
FEHLER: Schritt abgebrochen: zu viele Versuche!

[18-May-2018 00:00:45] 1. Versuche, eine Liste der installierten Plugins zu erstellen …
[18-May-2018 00:00:45] Die Datei mit der Plugin-Liste „xyz-xyz.pluginlist.2018-05-18.txt.bz2“ mit 1,06 KB zur Backup-Datei-Liste hinzugefügt.
[18-May-2018 00:00:45] 1. Versuche, eine Manifest-Datei zu generieren …
[18-May-2018 00:00:45] Die Datei manifest.json mit 6,20 KB wurde zur Backup-Datei-Liste hinzugefügt.
[18-May-2018 00:00:45] 1. Versuche, Backup zu erstellen …
[18-May-2018 00:00:45] Komprimiere Dateien als TarBz2. Bitte habe einen Moment Geduld.
[18-May-2018 00:18:02]
WARNUNG: Auftrag durch Inaktivität von mehr als 5 Minuten neu gestartet

[18-May-2018 00:18:02] 2. Versuche, Backup zu erstellen …
[18-May-2018 00:19:06] Backup wurde erstellt.
[18-May-2018 00:19:06] Archivgröße ist 452,76 MB
[18-May-2018 00:19:06] 4846 Dateien mit 496,55 MB im Archiv.
[18-May-2018 00:19:07] 1. Versuche, das Backup zur Dropbox zu senden …
[18-May-2018 00:19:07] Authentifiziert mit der Dropbox von: xyz xyz
[18-May-2018 00:19:07] Hochladen zur Dropbox hat begonnen …
[18-May-2018 00:19:07] Beginne neue Datei-Upload Session
[18-May-2018 00:22:14] Upload beendet: Es wurden 453 MB hochgeladen.
[18-May-2018 00:22:15] Backup übertragen zu /xyz-xyz/backwpup_RIUGZXPP01_2018-05-18_00-00-35.tar.bz2
[18-May-2018 00:22:17] Eine Datei aus der Dropbox gelöscht
[18-May-2018 00:22:18] 1. Versuche, die Datenbank zu prüfen …
[18-May-2018 00:22:18] Datenbank-Check fertig!
[18-May-2018 00:22:18] Eine alte Log-Datei gelöscht
[18-May-2018 00:22:18]
FEHLER: Job mit Fehlern beendet in 1303 Sekunden. Um eine korrekte Ausführung zu gewährleisten, musst du die Fehler beheben.
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3.5.0: Call to a member function close() on null

May 20, 2018, 9:19 am
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Hi,

I use WP Version 4.9.6 and the new plugin backWPup version 3.5.0. With this combination I have since two days an fatal error as backup WP. Here ist the log:

1. Versuche, einen WordPress-Export als XML-Datei zu erstellen …
[20-May-2018 02:09:16] Prüfe WP-Export-Datei …
[20-May-2018 02:09:16] Die WP-Export-Datei ist eine gültige WXR-Datei.
[20-May-2018 02:09:16] Komprimiere Datei …
[20-May-2018 02:09:16] Komprimierung erledigt.
[20-May-2018 02:09:16] FEHLER: Ausnahme eingefangen in Error: Call to a member function close() on null

BackWPup tried it 3 times and than
FEHLER: Schritt abgebrochen: zu viele Versuche!

Tahnk you for help
mustermann3.5.0

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Amazon S3 setup issues

May 22, 2018, 8:27 am
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While setting up a new Amazon S3 destination on 3.4.5:
[curl] 6: Could not resolve host: s3.eu-central-1.amazonaws.com; Name or service not known [url] https://s3.eu-central-1.amazonaws.com/

I can ping successfully s3.eu-central-1.amazonaws.com from the server where backwpup is installed.

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Cannot Updat from 3.5.0 to 3.5.1

May 23, 2018, 9:52 pm
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Good Morning Together,

i Have Problems from Updating BackWPup from Version 3.5.0 to 3.5.1
I Always get a Internal Server Error and then my Blog stucks/hangs in Maintaince Mode!

So that i must delete, the “.maintaince” File manually on my FTP Space, so that my Blog will be back online again… 🙁

Can somebody help me Please?

And sorry for my Bad English, i am a German User =)

Best Regards
Mark

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Hoffe, das Plugin wird wieder gefixed

May 17, 2018, 10:52 am
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Leider ist in der Version 3.5. vieles kaputt 🙁
Ich hoffe ihr bekommt das wieder hin, sonst werde ich in den nächsten Tage zu einer anderen Lösung wechseln (müssen)

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BackWPup – Auftrag: Backup-OV

May 29, 2018, 9:03 am
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Hi,
my installation has a problem with BackWPup Version 3.5.1. with WP 4.9.6.
In my Backend I will make BackWPup –> Auftrag –> bearbeiten:

I sorted Datenbank-Backup, Dateien-Backup and Liste der installierten Plugins.
If I go to the tab “Dateien” –> Zu sichernde Verzeichnisse –>
WordPress-Installations-Ordner sichern

No WP-Installation folders are seen in the Backend

Do you have a solution for the blank site in the admin tab from BackWPup?

If I make a backup, these WP folders are not in the backup after end of the backup. My backup (DB & files) are > 2 GB!

This is the link with no output of files to save;
https://…/wp-admin/admin.php?page=backwpupeditjob&tab=jobtype-file&jobid=1&_wpnonce=5490ddb54a

Thank you for help.
mustermann

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False Positive – Base.php on BackWPUp

June 16, 2018, 1:32 am
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Hello,
I just want to confirm if this is a false positive?

This file may contain malicious executable code: wp-content/plugins/backwpup/vendor/phpseclib/phpseclib/phpseclib/Crypt/Base.php
Type: File

Filename: wp-content/plugins/backwpup/vendor/phpseclib/phpseclib/phpseclib/Crypt/Base.php
File Type: Not a core, theme, or plugin file from wordpress.org.
Details: This file is a PHP executable file and contains the word “eval” (without quotes) and the word “unpack(” (without quotes). The eval() function along with an encoding function like the one mentioned are commonly used by hackers to hide their code. If you know about this file you can choose to ignore it to exclude it from future scans. This file was detected because you have enabled HIGH SENSITIVITY scanning. This option is more aggressive than the usual scans, and may cause false positives

I’m on high sensitive scanning since 2 months, this is the first time the file is detected!
But I found this topic about the same file.
So I think I can ignore this, but before doing it, I want to be sure I can.
Please let me know.

Best,
Arthur

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